Shipping &
Delivery Policy:

Shipping and Delivery Policy outlines the terms and conditions governing the delivery of travel-related services and products purchased through our platform. Please read this policy carefully before making any bookings or purchases.

1.Booking Confirmation and Delivery

Upon successful completion of your booking and payment in www.lotusexoticjourneys.com you will receive a confirmation email containing all relevant details of your travel itinerary. This serves as your proof of purchase.

 All travel documents, including but not limited to tickets, hotel vouchers, and tour confirmations, will be delivered electronically to the email address provided during the booking process.

It
is the responsibility of the traveler to ensure the accuracy of the provided email address. Lotus Exotic Journeys LLP will not be liable for any consequences arising from inaccurate information.

2.Electronic Delivery

To minimize environmental impact, Lotus Exotic Journeys LLP primarily uses electronic delivery for all travel documents. This includes e-tickets, electronic vouchers, and other relevant information.

Please ensure that you have access to a valid email address and check your spam or junk folder if you do not receive your travel documents within 24 hours of booking.

3.Physical Delivery (if applicable)

 In certain cases, physical items such as travel guides, maps, or SIM cards may be included in your booking.
The estimated delivery time for physical items will be communicated to you during the booking process. Additional charges may apply for expedited or international shipping.

4.Amendments and Corrections

 If you identify any errors in your travel documents, please contact our customer support immediately for assistance. Lotus Exotic Journeys LLP reserves the right to charge additional fees for corrections or amendments to bookings, as outlined in our Terms and Conditions.

Address:
Lotus Exotic Journeys

Ground floor, 33/17, Thomas Nagar , Little Mount, Saidapet, Chennai, Tamil Nadu, 600015

Office: 044 223 520 64

Ph: +91 97890 53918,
+91 97890 53919