FAQ
Can I book my package before I receive a confirmed VISA?
Yes, you can book your package before receiving a confirmed VISA. However, please note that the booking will be subject to the successful acquisition of the VISA.
How many days earlier booking a flight ticket is advisable?
It is advisable to book your flight tickets at least 2-3 months in advance to secure better prices and availability.
To cut down cost, taking a triple sharing room is it a good idea?
Yes, opting for triple sharing can be a cost-effective choice. Please check with the specific hotel for availability and preferences.
How many seater vehicles are recommended for our trip?
Luxuriate without compromise. Our handpicked accommodations ensure lavish comfort for a singular or double indulgence.
Are vehicles confirmed to have air conditioners?
Yes, experience the epitome of comfort. Our confirmed vehicles for transfers are equipped with top-tier air conditioning, setting the perfect ambiance for your journey.
Does the food recommended by the hotel include vegetarian options?
Yes, our recommended hotels offer vegetarian food options. We can also accommodate special dietary preferences upon request.
I am allergic to certain foods; should I inform you before booking?
Yes, please inform us of any allergies or dietary restrictions during the booking process, and we will make the necessary arrangements.
Is it mandatory to take an adventure package?
No, it is not mandatory. We offer a variety of packages, including leisure and adventure options, allowing you to choose based on your preferences.
Is it mandatory to give tips & gratuity?
No, tipping is entirely at your discretion. We ensure every aspect of your journey reflects luxury, and gratuities are not mandatory.
Can we arrange a pick-up at midnight?
Yes, we can arrange pick-ups at any time, including midnight. Please inform us of your flight details for timely arrangements.
ill there be additional charges for midnight pick-up?
Additional charges may apply for services outside regular hours. We will inform you of any applicable charges during the booking process.
Should I allow the driver to rest?
Our drivers adhere to regulated working hours. They will take necessary breaks to ensure safety and compliance with transportation regulations.
Should I check hotel reviews online before I confirm with Lotus?
While we provide recommendations based on our standards, checking online reviews can offer additional insights. We strive to collaborate with reputable establishments.
Should I check travelers' feedback before I book any activity online?
Yes, reviewing feedback from other travelers can provide valuable information. We also ensure that the activities we recommend have positive reviews and meet safety standards.
Does Lotus Exotic Journeys own and operate any hotel within India/International?
We collaborate with various hotels but do not own or operate them directly.
Does Lotus Exotic Journeys own and operate any adventure activity/sports within India/International?
While we partner with reputable activity providers, we do not own or operate them directly.
Does Lotus Exotic Journeys own and operate vehicles used for transfers in India/International?
We work with trusted transportation partners to provide transfer services.
Does Lotus Exotic Journeys own and operate restaurants within India/International?
We do not own or operate restaurants but can recommend dining options based on your preferences.
Can booked restaurants be changed?
Depending on availability and policies, restaurant bookings can sometimes be changed. Please inform us in advance for any modifications.
Not happy with the food served in restaurants, can you change the restaurant?
We will do our best to address any concerns with the restaurant. If necessary, we can explore alternative dining options.
What is your cancellation policy?
Our cancellation policy is outlined in our terms and conditions, provided during the booking process.
Can I claim 25% of the booking amount if I cancel my booking?
The refund policy is detailed in our terms and conditions. Specific percentages may vary based on the timing of the cancellation.
Can I expect a refund for activity tickets if I cancel my booking?
Refund policies for activities vary. We will provide information on cancellations and refunds during the booking process.
Can I expect a refund for an activity if the service provider cancels it?
Yes, in the event of an activity cancellation by the service provider, we will work to secure a refund or offer an alternative.
Does Lotus Exotic Journeys own and operate airlines within India/International sectors?
No, we do not own or operate airlines. We facilitate booking flights through trusted airline partners.
Can I expect confirmed first/business class tickets if I book through Lotus Exotic Journeys?
We can assist in booking first/business class tickets, subject to availability and your preferences.
Can I expect a confirmed aisle seat if I book my ticket through Lotus Exotic Journeys?
We will make every effort to accommodate your seating preferences, including aisle seats, based on airline availability.
Can I expect confirmed meals if I book my tickets through Lotus Exotic Journeys?
Meal preferences can be requested during the booking process, and we will work with airlines to secure your preferences.
Can I expect Lotus Exotic Journeys to include a meal in my ticket?
Meal inclusions depend on the airline and ticket class. We will provide information on meal inclusions during the booking process.
Can I expect Lotus Exotic Journeys to upgrade my economy class ticket to business/first class?
Upgrades are subject to availability and airline policies. We will inquire about upgrade options based on your request.
In case of flight cancellation, can I expect lodging from Lotus Exotic Journeys?
Our team will assist in arranging accommodations in the event of a flight cancellation, subject to availability and policies.
If I miss my flight, can I expect Lotus Exotic Journeys to book a fresh ticket?
We will assist in rebooking flights if you miss your scheduled one, subject to airline availability and applicable charges.
If I miss my flight, can I expect Lotus Exotic Journeys to refund 100% of the amount?
Refund policies for missed flights are determined by the airline. We will provide guidance and support based on their policies.
If I miss my flight, can I expect Lotus Exotic Journeys to refund 100% of the government tax?
Refund policies for government taxes are determined by the airline and regulatory authorities.
If the flight is delayed/rescheduled, can I expect Lotus Exotic Journeys to arrange a new ticket without additional charges?
We will work with the airline to explore options in the case of delays or rescheduled flights, and any additional charges will be communicated.
What is the flight ticket cancellation policy of Lotus Exotic Journeys?
Our flight ticket cancellation policy is designed to provide flexibility and convenience. Details are outlined in our terms and conditions, ensuring transparency in every aspect of your journey.
Does Lotus Exotic Journeys own or operate Cruise service?
While we don’t own or operate cruises directly, we collaborate with prestigious cruise lines to offer you an unparalleled maritime experience.
Is Lotus Exotic Journeys authorised by any Cruise ticket handling aggregators or cruise ship owners?
Your maritime journey is in trusted hands. We are authorised by esteemed cruise ticket handling aggregators and cruise ship owners, ensuring the epitome of luxury on the high seas.
Is Lotus Exotic Journeys authorised to handle VISA documents for individual clients?
Your global exploration begins seamlessly with us. We are authorised to handle VISA documents, streamlining the process for a worry-free entry into your chosen destinations.
Can I expect Lotus Exotic Journeys to get confirmed VISA?
Anticipate a seamless VISA process. While we cannot guarantee external factors, our dedicated team works diligently to secure confirmed VISAs, ensuring a smooth start to your journey.
Does Lotus Exotic Journeys assure clients of VISA confirmation?
Your peace of mind is a priority. While assurance is challenging due to external factors, rest assured our team puts every effort into securing VISA confirmations for our valued clients.
Is Lotus Exotic Journeys appointed by any nation or Schengen countries or Scandinavian nations to approve or decline your application?
While not appointed for approval or decline, our VISA services align with the regulations of nations, Schengen countries, and Scandinavian nations, ensuring compliance and efficiency.
Does Lotus Exotic Journeys own and operate any VISA online portal?
Streamline your VISA journey with our expert team. While we don’t operate a VISA online portal, our personalised assistance ensures a smooth application process.
Does Lotus Exotic Journeys operate vehicles even when advised by Government authorities not to endeavour?
Your safety is paramount. We adhere to all government advisories, ensuring your journey is rescheduled or adjusted to comply with safety protocols in rare instances.
Does Lotus Exotic Journeys take responsibility for vehicle breakdown during the tour?
Travel with assurance. In the unlikely event of a breakdown, our dedicated team swiftly arranges alternative transportation, ensuring your journey continues seamlessly.
Welcome to the FAQ section of Lotus Exotic Journeys! To begin with, this FAQ is thoughtfully designed to answer all your travel-related questions both quickly and clearly. Whether you’re planning your first trip or your tenth, our FAQ will guide you smoothly through bookings, destinations, and much more.
In fact, if you have questions regarding visa assistance or luxury packages, rest assured — our FAQ has you covered. Additionally, if you’re unsure about what to pack or how to tailor your experience, everything you need is right here in the FAQ.
Not only that, but clients frequently rely on our FAQ for insider tips, exclusive offers, and expert planning advice. Moreover, the FAQ also includes crucial information about cancellations, payments, and travel insurance.
However, if you still need support after exploring the FAQ, feel free to contact our dedicated team at any time. Furthermore, our FAQ is updated regularly to keep you informed and prepared.
Therefore, we highly recommend bookmarking this FAQ for future reference — it’s your reliable travel companion, even before your journey begins!
